Our customers about us

Excellent Service

Allow me to express my sincere appreciation and heartfelt congratulations for a job well done in shipping my new GSD dog Valdano! He came to us in the best of health with no concerns whatsoever.
What is even more interesting to note with GK Petshipping is their excellent customer service as represented by no other than their hands-on General Manager, Faruk Berberovik. There is only one word I could think of that best describes the kind of service they deliver - EXCELLENT! 
From their communications, sending out information regarding flight details, getting their assistance on how to receive your dog with no troubles and anything else that you might need from Faruk to make your shipment as trouble free as possible.... GK Shipping is simply the best!
Highly recommended. I couldn't have asked for more! Thanks Faruk... Keep up the good work!!!
Best regards to the Petshipping Team,
Cecil T. Pilapil
Manila, Philippines

Shipping our Animals


I know this is a little late, since your service for us was a little over a month ago, but I promised to send you an email about your wonderful service, and here it is.

You made the transportation of our animals almost worry-free. There is always some worry about how the animals will react during the actual flight, but your assurance and description of your facilities in Frankfurt put our minds at rest for what would happen once the flight touched down.  Your immediate response to all my questions (questions you've probably heard a million times from a million concerned owners), and your politeness and reassurances, all melded together to give us a great sense of security.  And then, once we got to Frankfurt and got to your facilities (which was easy with your personal attention to our comfort and ease of driving), you made the resultant paperwork go quickly and easily - especially easy, since you took care of all the official "stuff". 

It was wonderful to pick up the dog and cat with both of them awake, aware, lively, and clean - THANK YOU so very much for all you did for us to ease our peace of mind, do all the legwork for us, and then present us with our animals in such wonderful shape.

You are a blessing to those of us who travel with pets - be assured we will be happy to recommend you to other flyers.

Kathy and Steve Tidy

Thanks for your compassion and kindness

Hello wonderful Gradlyn Kennels.

Thank you so much for all your kindness. My Max is finally here. She is well and walking around. Thank you for you compassion and kindness. You are the best. 



GRADLYN Petshipping | Our customers about us

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GRADLYN Petshipping | Our customers about us

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Dog to USA - Referral Letter

Dear Sandra & Gradlyn Kennels,

I want to thank you for all your kindness and expert service. From start to finish and working through the recent tragedy in my family, you have been superbly professional and even more importantly, extremely caring.
I cannot say enough good things about the staff at Gradlyn and especially, Sandra. The attention to service was fantastic.
Communication was fabulous and always far beyond simple instruction. Rene was so kind to translate Herr Müller's emails for me. Sandra was my liaison with Willi Müller and I cannot begin to put into words how much that is appreciated.
The puppy arrived in great shape. The flight was on time and all necessary paperwork was there and ready to go. Sandra was in constant contact to make sure that this little girl arrived without any problems.

I would recommend Gradlyn Kennels services beyond any other for their care, kindness and superb attention to detail.

Linda Skidmore

Dog to Spokane

Hello Faruk,

thank you again for your help in making Emise's move to Montana possible. 
As you can see she arrived here in great shape. Have a great weekend and all the best to you.

Sincerely, Lisa

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