Our customers about us
Thank you for taking care of him!
I wanted to personally thank both of you for the outstanding service you and your teams provided in helping us get our Dog Beau home to Michigan.
I’m sure you’ve had a number of clients who’ve expressed the stress of sending their pet into the ‘unknown’ and my wife and daughters had that feeling but are ow delighted to see him home safe.
We would not hesitate to recommend you to anyone looking for support for their pet ransom in the future.
Once again thank you for taking care of him!
Hi Kay and Sandra
So very sorry for the delayed response. I just wanted to express my utmost gratitude to Gradlyn for helping my pup, Harry vom Patscherkofel into the U.S. He arrived safe and sound, your partner,The Ark at JFK Airport in New York was amazing too.
This was a long journey for all of us, as we waited for many months for the opportunity so that Harry can fly from Germany to the U.S.
@ Kay : You were always there for us, from the very beginning. You always assisted, your responses were so prompt and helpful! If I have another pup fly to the U.S., you will be the first person I would contact to assist.
Gradlyn has provided an exceptional service,and I would highly recommend your per service to anyone.
I know that COVID-19 still impacts us all,and that there are still travel restrictions. I am so happy that I could have the support of your firm.
I wish you all the very best, and stay safe!
Below is a picture of Harry: the best pup I could ask for. :)
Silvia & Harry
Always professional and helpful
I collected Polly from Melbourne quarantine last Saturday 15th and my sister drove us the 7 hours straight back to her house in Canberra (with my sister's sweet 15 year old Jack Russel "Archie" sitting beside her cage).
Polly settled in incredibly well immediately from the time she arrived. (...)
You always answered promptly and dealt with my questions professionally and helpfully. Thank you.
Now Polly's finally here I'm able to go back to work in either Brisbane or Sydney. That means one more move yet for Polly and me but she's certainly up to it.
Kind regards and best wishes
Helen Pickford and Polly
Thanks for looking after him!
I just wanted to write and say thank you for all your and your colleagues help with transporting Rudi to Australia! He has settled into life in Melbourne and is absolutely loving it. He met all my family’s dogs and has spent lots of time at the beach already.
So thanks again for looking after him!
Leo arrived in Australia
Just a quick note to say Hi from Leo now happily back home with me in Australia! Thank you once again for all your help. Leo has settled in well after quarantine however is a bit confused about the 40 degree temperature change