References

Our customers about us


Arrived & Thanks!

Dear Gradlyn,

my dog Brunhilda arrived yesterday in Detroit relaxed and healthy!

Thank you so much for your good care of her and for the great customer service and appreciation. You made a stressful time much easier for our family.

Best regards,
Heidi Piediscalzi

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GRADLYN Petshipping | Our customers about us

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Big hugs & lots of Lilly kisses

Dear Rene and Milan,
 
Thank you all SO much for your super friendly and professional assistance throughout this entire process during these past months. It was a very emotional and stressful time for us and we are so grateful for always being able to count on you. No matter the time of day or the number of questions, you were always available and promptly responded and guided us through it all.
 
Thank you so much for your hard work and especially for caring about our Lilly’s safety and well-being. We are so thankful she is safe and sound.
It was a very exhausting experience for her and we will keep a close eye on her and gradually introduce her to her new life and surroundings in Frankfurt. She is doing well so far and we even managed to take her on her first short train trip from our apartment to the river for a little stroll in the sun :-)
 
Thank you again for all your support and guidance and we will be sure to keep in touch!
 
Big hugs and lots of Lilly kisses,
Lezanne, Gideon & Lilly
 
xxx

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Golden retriever moves to China

Dear Mr Ahmad,

The first time I met Charly was in the Summer of 2013, in a small village called kleine Schweinbach (near East border of Germany). He was such a lovely sunny baby that I loved him at the first sight.
After I went back to China and work here, I planned to reunit with Charly in Guangzhou. It took me a lot of time to find out that it was impossible to finish this tranportation by myself due to the complicated regulations of Chinese customs. After lots of research on google, I found GRADLYN, the only possible company in Germany which can handle this problem for me. However, after inquiring Mr. Atif in GRADLYN of the transportation, another problem came out— the tranportation fee was quite expensive if I transportate Charly from Frankfurt am Main to Guangzhou directly. At that moment, there was no other choice, and I thought I would never meet Charly again. Thanks a lot for the help of my friend Mingzhu, she told me that she could take care of Charly until I am able to transport him. And Thanks a million for Mr. Atif, after four months’ waiting, he gave me a great news at the beginning of 2018 that GRADLYN was able to transport  the dog to Guangzhou and the fee was largely reduced to the amount that I can afford. During the preparation procedures of tranportation, I wrote almost over 20 emails and even much more questions inquiring Mr. Atif of the transportation as well as related information. He was so nice and patient, and helped me a lot in the whole time. I am really grateful for his considerate and attentive work!! He and GRADLYN helped making my dream come true, words cannot describe how much I appreciate their circumspect work and help!! GRADLYN is really a trustful company which can transport pet worldwide with safe and considerate service.
I will continue to choose its service if I need to transport my dog again!

Best regards,
Han Hu

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GRADLYN Petshipping | Our customers about us

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GRADLYN Petshipping | Our customers about us

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GRADLYN Petshipping | Our customers about us

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Scared dog masters flight with flying colors

Thanks Eugenio!

I have used Gradlyn to get my dog shipped from Frankfurt to Hong Kong. Pets have to be imported as "manifested cargo" to Hong Kong, so my usual procedure without an agency was not an option.
Eugenio (Gradlyn) was very quick and reliable to respond, provided all required information and gave additional helpful advice. Compared to other companies I inquired they also gave the best offer.
During the whole procedure Gradlyn made sure I am well informed at any time, especially regarding all documentation required. That made my life a lot easier. From what I can tell the handling of my dog was very well.
The dog arrived healthy, not scared, fresh water in the bowl....really all I can ask for. Be aware that the dog is mostly in the hands of the airline personnel - so the airline choice matters, of course. Gradlyn also advised me in that regard very well.

Overall, I am very happy with the service and (compared to other agencies) with the price. I will make sure that the next travel will be with Gradlyn again!
 
 

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Thank You

Dear Kay,

We would like to thank you and everyone at Gradlyn for all that you have done to assist us in getting our Weimeraner safely transported to England.

In the words of our little seven year old grandson, he is "the happiest boy alive".
Thank you for really going way beyond the normal course of treating this as your job. In fact we are so grateful that you took this case on personally and did everything possible despite much opposition to ensure that the dog would reach his destination safely.

Please feel free to use this note to promote Petshipping.com.  We would like to know that others could also enjoy the extremely high levels of service that we have been able to.
May we also take this opportunity to wish you and your family a very joyous Christmas and a successful New Year.

Steph & Pete Morrison


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