Our customers about us
A big thank you
Dear Kylie, Rene, Leana, Izak, Dr Ferreira, Annuska and the admin team at Global Paws
After a busy and exciting time after the arrival of the boys here in Germany I am happy to share with you all that the boys are happy, healthy and settled here in their new home with us in Osnabrück.
Kyle, Leana and the rest of the team at Global Paws gave us an incredibly person and responsive service..we couldn't have partnered with a better pet transport service and from day one they were at an incredible professional level of communication organisation and genuine concern for the safe transport of Bandit and Bentley and our reunion.
The same goes for Rene at Gradlyn who made sure that the boys were let out of their boxes as soon as they successfully got through customs and even let them explore the Gradlyn offices (and clean up after Bandit..sorry about that) while they waited for our arrival on one of the hottest days in Germany recorded for over 10 years.
The drive to and from Frankfurt was tough because of this, but we made regular stops on the way there and more importantly back to give the boys bathroom breaks..something to eat and rehydration.
I am also grateful beyond words for the amount of effort Izak, Dr Ferreira, Annuska as well as the other staff at Bergzicht have put into the care of both Bandit and Bentley over the years..I know the boys especially Bandit require a lot of work to keep them in the condition necessary to give them the utmost quality of life...to all of you a huge thank you from me for taking this on...working at them and giving them everything that they could want.
I am deeply indebted to you all.
And rest assured also that they are again in the best of hands now that we are reunited here.
I wish you all an amazing weekend ahead and hopefully we will see each other again in the future. Please stay in touch.
One last Thank You
I wanted to send one last thank you for everything you did to help us with Romulus. He arrived safe in Washington and sound yesterday and is now being pampered by the grandparents until we arrive today. Thank you again. If I should ever need a pet carrier again; I will definitely reach out to you and your company.
Thanks for your help
Hi guys, Taro got to Japan all good, thanks for your help.
All the best
Mietzi arrived save at the quarantine station yesterday afternoon. Look forward to having her here finally!
Thank you so much for everything!!! It was nice to work with you and we would choose Gradlyn definitely again!
Safe & sound
Good afternoon Kay,
Fanta made it home safe and sound.
Thanks for your help and assistance!